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Managing your staff

This sections contains practical tips and advice for employers.

Bringing training in-house

Bringing trainers to you can be more cost-effective than sending staff out.

Conducting a successful interview

Ten great interview questions.

Consulting your staff

Getting the most from your employees' ideas.

Employee incentives...that won't break the bank

Affordable ways to incentivise staff.

Getting the most out of staff appraisals

Make sure appraisals are effective and useful.

Hiring winning sales staff

What do you look for when hiring new sales staff?

How to keep your best staff

Ways to reduce staff turnover.

Identify your star employees

Checklist for identifying your most valuable employees.

Keep a look-out for signs of stress

Tackle staff stress before it costs you money.

Managing absence

Strategies for effective absence management.

Opening the books can improve profitability

Should you open the books to employees?

Recruiting executives

Checklist for hiring executives.

Recruiting the right staff

Make sure you have a structured process for recruitment.

The do's and don'ts of incentive schemes

Strategies for motivating employees.

Your staff handbook

Key elements of a staff handbook.

“"None of us is as smart as all of us."”

Japanese proverb

“Nothing endures but change.”

Heraclitus

“To be prepared is half the victory.”

Miguel Cervantes

“No pressure, no diamonds.”

Mary Case

“The bad news is time flies. The good news is you're the pilot.”

Michael Althsuler

“Work smarter, not harder.”

Michael E.Gerber